La Fête Chocolat logró monitorear la temperatura de sus chocolates en cada entrega, gracias a SimpliRoute

Daniel Cardenas,Quality Assurance Manager of La Fête Chocolat

We need strict temperature control ranging from 15° to 23°. That's why we thank SimpliRoute for the addition of this real-time temperature monitoring system for all our vans.

When it comes to food, we know the importance of the entire logistics process and especially the last mile, so that the products are handled properly and can reach the hands of your end customers in the best possible condition. 


This becomes even more relevant when it comes to chocolate, a product that must be kept at certain temperatures and physical conditions in order to be consumed and enjoyed optimally.


In this line, La Fête Chocolat fulfils two major tasks: manufacturing fine chocolates and supplying its 48 shops throughout Chile. All with the aim of surprising the palate of thousands of people.


Considering the delicacy of their products and the level of care they required to be transported safely and efficiently, they needed a routing partner that would allow each chocolate to reach its destination in perfect condition. That's why they chose SimpliRoute! Read on to find out how they did.

One of the big challenges they had at La Fête Chocolat was to simplify the control and operation of the vans that went out to deliver chocolates to their shops and corporate clients, in terms of tracking, customer communication and delivery support.


At the same time, as we had already mentioned, they needed to have a system that would allow them to constantly control the temperature of the chocolates during the journey to their destination, to avoid any inconvenience in their conservation.

Thanks to the use of our platform, they can monitor in real time the location of all their vans and check if deliveries could be completed successfully.


"Thanks to SimpliRoute we can notify our corporate customers that their delivery was successful, and it is very valuable for us because it allows us to have real-time control of all our deliveries," says Arturo Salinas, Dispatch Supervisor at La Fête Chocolat.


In addition, SimpliRoute's platform has allowed them to be certain that every product that is shipped from the factory to the shops is delivered in excellent condition thanks to the temperature control system, which is essential to ensure the quality of the chocolates.


"We need strict temperature control ranging from 15° to 23°. That's why we thank SimpliRoute for incorporating this real-time temperature monitoring system for all our vans," says Daniel Cardenas, Quality Assurance Manager at La Fête Chocolat.


We are confident that together, we will continue to surprise and bring joy to people through innovation!


La Fête Chocolat was able to monitor the temperature of its chocolates at each delivery point with SimpliRoute.

Restomarket increased sales by 50% thanks to SimpliRoute

Carlos Cardenas, Restomarket Distribution Manager

SimpliRoute has allowed us to move away from the empirical, has allowed us as a company to have a very important logistical level and has allowed us to increase sales by 50%.

Restomarket is a company dedicated to the import, marketing and distribution of various food products and kitchenware for restaurant chains offering Chinese, Japanese and Thai food.


Wanting to be at the forefront of the gastronomic market in Chile, they set out to move towards a very high efficiency in their service in order to deliver the best experience to their customers. That is why they decided to have a logistics partner to help them achieve these goals.

The main challenges they had at Restomarket were related to inventory and the loading and unloading of their trucks, as their operation was very empirical. Due to these problems, they had difficulties in achieving their KPI's and had very low levels of management.


On the other hand, as a result of the same, their operation was very stressed, there was not an optimal working climate, they had a lot of late deliveries and very low customer satisfaction, which impacted them very negatively.


In order to overcome all these challenges, they decided to rely on SimpliRoute.

Thanks to the use of our platform, they were able, first of all, to improve one of the indicators they were most concerned about: the level of rejection from their customers.


"Since we started using the SimpliRoute tool we have had many improvements, mainly in the level of rejection, which we set as a goal to end the year at 95% and we have achieved it," says Carlos Cardenas, Head of Distribution at Restomarket.


In addition, by starting to improve their internal processes, they were able to reduce stress within their operation and thus improve the working climate with their drivers and labourers, who are the visible face of their company.

Finally, and very relevantly, since they started using SimpliRoute, they started to increase their sales and offer a better distribution service to their customers.


"SimpliRoute has allowed us to move away from the empirical, it has allowed us as a company to have a very important logistical level and has allowed us to increase sales by 50%," adds Cardenas.

SimpliRoute | Food and drinks

Intelligence for `efficient deliveries` and the `quality` your customers expect

The logistics you dreamed of is just a click away. Optimizing your operation, ensuring quality standards in the transportation of your food and making your customers happy is possible with SimpliRoute.

Thanks to our powerful algorithms, you will be able to obtain the most optimal routes for your drivers to arrive on time and on schedule, saving fuel and travel time.

We know that in the food industry there are different types of vehicles for transporting products. With SimpliRoute you will be able to establish a relationship between products and vehicles, making the process of setting up your routes easier.

You will have 24/7 control of what is happening with your vehicles and drivers in real time.

Improve communication with your customers

You will be able to notify your customers via SMS, WhatsApp or email so that they are informed about the status of their shipments.

Learn more about the food and beverage industry 🔍

Intelligence for efficient deliveries and the quality your customers expect

Why SimpliRoute

for the food and drinks industry?

We optimize your routes

We link your products and vehicles

Monitor your fleet and drivers

Improve communication with your customers

Learn more about the food and beverage industry 🔍

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La Fête Chocolat was able to monitor the temperature of its chocolates at each delivery point with SimpliRoute.

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